Our Company’s Policy
We believe that quality of writing and services is of the utmost importance to the field of custom writing. Therefore, it is not only important for us to satisfy our clients’ needs, but also to make sure they’ve had a pleasant experience using our services. That’s why we’ve focused on two things: the quality of papers we deliver and the quality of customer services. Read on to find out how we achieve it.
Based on our experience, we have noticed that a range of issues arises due to misunderstanding between customers and writers. Things clear to a customer may be incomprehensible to a writer. That’s why we’ve developed a list of definitions and recommendations allowing to reduce Revision rate by 30%. We also consider our customers’ and visitors’ feedback which helps us improve our services every day.
Close examination of our customers’ requests helped us form our own online collection of useful books and other materials. So if you can’t provide us with files of required books or articles – we are here to help you, and be sure your paper will still be ready on time. Our writers are experts in their own field, but we also use best of possible plagiarism and grammar checkers, such as Turnitin, PlagScan, Grammarly as well as other services to make sure your paper is 100% unique and grammatically correct.
Choosing Writers Carefully
- Examination of Higher Education Certificates
- Evaluation of industry-specific knowledge
- Grammar tests
- Psychological tests
- Job interview
Each stage is evaluated separately and according to the results of this evaluation, candidates are given ratings. If the overall rating of a candidate meets our standards, he or she becomes a part of our team. With such careful selection, you can be sure that your paper shall be done by a writer who is expert in your particular field.
In case your paper needs some changes or alterations, you can always ask for a Free Revision, and the writer responsible for your order will be working on it until you are perfectly satisfied and that is completely free of charge! Our company guarantees unlimited number of revisions according to our revision policy.
We believe that friendly atmosphere is key to successful business and customers’ satisfaction. Our support is based on three core principles: a) qualification, b) punctuality and c) affability. Writers Per Hour regularly holds team trainings and takes care of our customer support team's good spirits. Such attitude allows our managers to process your orders with more quality, minimizing your effort and making an application form easier for you to fill out.
You can contact our support service 24/7 via Live Chat or Email at your convenience. In case of general inquiries, you can call our office on Monday 10:00 AM - Friday 05:00 PM (GMT -4). More information you can find at contact us page.