Frequently Ask Questions

1. Our Company and Services is a custom writing service that is here to help you with all the aspects of your studies. Our services include: writing, editing, proofreading, rewriting, formatting, letter writing, business writing, report riting and any other writing help.

The process is quite simple. Before placing your order, you can contact our Client Support Center via phone (phone number: +1 (888) 696-1220), email ( or Live Chat with your order details and they will then find a writer/editor to help you with your assignment. Alternatively, you can instantly place your individual order by clicking on the Order Now button. The writer which was assigned to your order will be provided with all the details that you have specified. We will then check and proofread the final paper and email it to you. Your private information will be kept confidential at all times.

Yes. We have a team of qualified professional writers that cover all types of assignments. Our large team of writers allows us to assign one quickly.

You are welcome to request free revision within 14 days of receiving your final paper. You can requested it by going into your Room and filling out the required fields.

2. Our Guarantees

Yes. We do not re-publish your paper or sell it to a third party. Your name, phone number, and location will only be known to our customer support department. We will never pass your personal information to your writer/editor, unless you personally ask to do so for the sake of the project. Again, we will never re-sell or re-publish your paper to any third party, since we take your confidentiality very seriously.

According to our Money Back Policy in rare cases when we might be late every client has the right to ask for a partial refund .

3. Our Writers

Yes. You can communicate to your writer by using our internal messenger in your personal room

Before we start working with a writer he must go through the a lengthy recruitment process. This process includes verification of his diplomas, a language test (grammar, writing and citations) and personal interview with the head of our HR department.

4. Ordering process

Click on the Order button and fill out the required fields with all the necessary details regarding your order.

Yes. You can pay with your PayPal balance, bank account or debit/credit card.

Absolutely. PayPal is an extremely secure online payment service that guarantees purchase protection, transaction monitoring, seller verification, and security of financial information.

If you have made a mistake while making an order, please contact our customer support department via phone (+1 (888) 696-1220), email (, or Live Chat.

You will receive an email with an attachment. Another option is to download it directly from your personal room.

You will be notified about a new message by receiving an e-mail from us.

5. Cheating and Plagiarism

Yes. is a division of Premium Writers Company that has to strictly follow the consumer protection laws, fair trading directives and sale of goods and services legislations. When your consumer rights are violated, you have a simple legal recourse and can easily reclaim your payment. Our services conform 100% to all relevant legislation in the US, EU and our staff and clients can be assured that in contracting our services they are not in contravention of any US or EU laws.

Simply put, NO.