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Frequently Ask Questions

1. Our Company and Services is a custom writing service that is here to help you with all the aspects of your studies. Our services include: writing, editing, proofreading, rewriting, formatting.

The process is quite simple. Before placing your order, you can contact our Customer Support via email ( or Live Chat with your order details and they will help you with ordering process. Alternatively, you can go to the order form and fill it. The writer which was assigned to your order will be provided with all the details that you have specified. We will then check and proofread the final paper and email it to you. Your private information will be kept confidential at all times.

Yes. We have a team of qualified professional writers that cover all types of assignments. Our large team of writers allows us to assign one quickly.

You are welcome to request free revision within 20 days of receiving your final paper. You can requested it by going into your account and click on the request revision button.

2. Our Guarantees

Yes. We do not re-publish your paper or sell it to a third party. Your name, phone number, and location will only be known to our customer support department. We will never pass your personal information to your writer/editor, unless you personally ask to do so for the sake of the project. Again, we will never re-sell or re-publish your paper to any third party, since we take your confidentiality very seriously.

According to our policy in rare cases when we might be late every client has the right to ask for a partial refund. Please check our Money Back Policy for details.

3. Our Writers

Unfortunately no. We do not provide direct communication with the writer. All your messages can be sent to our support team and delivered to the writer. You can be assure that you will get a reply on all your questions.

Before we start working with a writer he must go through the a lengthy recruitment process. This process includes verification of his diplomas, a language test (grammar, writing and citations) and personal interview with the head of our HR department.

4. Ordering process

Go to our online order form and fill out the required fields with all the necessary details regarding your order.

Yes. You can pay by your debit/credit card through the PayPal using "Pay as a Guest" option.

Absolutely. PayPal is an extremely secure online payment service that guarantees purchase protection, transaction monitoring, seller verification, and security of financial information.

If you have made a mistake while making an order, please contact our customer support department via email ( or Live Chat.

You will receive an email with an attachment. Another option is to download it directly from your personal account.

5. Cheating and Plagiarism

Yes. is a division of Premium Writers Company that has to strictly follow the consumer protection laws, fair trading directives and sale of goods and services legislations. When your consumer rights are violated, you have a simple legal recourse and can easily reclaim your payment. Our services conform 100% to all relevant legislation in the US, EU and our staff and clients can be assured that in contracting our services they are not in contravention of any US or EU laws.

Simply put, NO.